![]() ![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Apparently they have been charging other accounts that had been closed as well.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. 'I don't believe anyone was trying to burglarize because they just. When I was at the car wash a worker mentioned to me that Im not the first one to go up there with that problem. Police said in total, three male suspects lit a car, the exit and entrance doors to Buddy Bear Car Wash by cover of darkness. Ive also been trying to get incontact with their corporate office however those calls go unanswered and forwarded to a voicemail every time. December I was charged again and finally now in January I was tired of calling by now my calls were being ignored so I drove up to speak in person the worker there who was managing the shift but said he wasnt a manager pulled up my account and said he could only refund January and to leave my name and number and the manager will contact me about the other months of course the manager never called me. November the same thing happened I was being charged again I kept trying to get in contact and was always given the run around. The manager did not call so I called back and was told the same thing this happened all October. I called and explained what happened and they told me only the manager can sort that out to leave my name and number and I would get a call back the next day. I was not billed for September, however in October they began billing me again. The next month I changed jobs and was not going to be going to that car wash anymore so I canceled the plan and the recurring charge. I purchased a monthly car wash plan with buddy bear in august of 2021 it was to be a recurring monthly charge.
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